Return policy

Refunds
Refunds are available for defective, damaged, or misdescribed products. Only purchases made via our website are eligible. Items must be unused and in original, resellable condition.

Refund Process
Contact us within 14 days of delivery via sales@vehiclo.co.uk or call +44 7939 887355.
Provide the following:
- Order number
- Product name
- Reason for refund
- Evidence (photos/videos) if applicable

We will review your refund request and respond within 3 business days. If approved, refunds will be issued to the original payment method. It may take up to 7 working days for the refund to reflect in your account.

Non-Refundable Items
- Custom-made or personalized items (unless faulty).
- Shipping fees unless we are at fault.


Returns
Eligibility for Returns
Returns accepted for faulty, damaged, or incorrect items. Returns must be initiated within 14 days of receiving the order.

Return Process
Contact us at sales@vehiclo.co.uk or +44 7939 887355. Provide:
- Order number
- Product description
- Reason for return
- Visual proof if applicable
- All items must be in original packaging and condition.

Return costs are covered by us unless the error was on your side. Refunds or replacements are issued upon inspection.

Non-Returnable Items
- Custom or made-to-order parts unless defective.

Contact for more information.
Vehiclo Ltd
Unit 2, Hinckley Business Park, Brindley Road
Hinckley, Leicestershire, LE10 3BY, United Kingdom
Email: sales@vehiclo.co.uk | Phone: +44 7939 887355