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We reserve the right to refuse to exchange or refund items that are not returned within 28 days of delivery.
In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e.undamaged, in their original and undamaged packaging, unprimed and complete with all tags attached.
Goods must be returned with your original receipt and be in the condition that they were purchased.
We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense.
Our core exchange system allows you to either send in your old part first or pay a refundable deposit. If you choose the deposit option, we ship your replacement immediately. Once you return the old part (core), your deposit is fully refunded.
The deposit is a refundable fee added to encourage return of your old unit (core). You pay for the product + deposit, we ship the part, you return the old one, and once inspected, your deposit is refunded in full within 1–2 working days.
No — only selected parts. The following parts are new:
In most cases — yes, a basic fitting kit (gaskets and bolts) is included. If the product image or description mentions it, it will be in the box. Contact us if unsure.
Yes! The most accurate way is by providing the part number from the turbo’s ID plate. Alternatively, give us your vehicle registration number — we’ll do our best.
